1
votes

I have enabled the checkbox 'Allow users to set their own Time Zone and Date Format' under admin Regional Settings I have selected different time zones under Regional Settings for DocuSign sender, DocuSign viewer and DocuSign admin account settings. . I have created one envelope and used 3 users . one DocuSign sender , one DocuSign viewer and one non DocuSign user. 3 signers got signed. when I have tried to invoke the below rest api and included optional query parameter include=recipients

/restapi/v2.1/accounts/{accountId}/envelopes/{envelopeId}

signedDateTime field for all 3 users in the response shows the same time zone and that time zone is different from all the users settings. is signedDateTime field shows unique timezone irrespective of users timezone?

1
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1 Answers

0
votes

The timezone is an account settings and the sender's timezone is reflected in the envelope PDF. However, when you look at meta-data your own timezone can be used. The completed document cannot be different/modified for each user based on their timezone, since it's a document and there's only one version of that document, but meta-data in features like "history" and other places where you see information about the envelope will be done in the uers' selected timezone. Hope this makse sense.