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Setting up a site for someone and using Sage Pay, the site is built in WooCommerce and it is using a plugin for the payment gateway from the Sage Pay site. Currently i am getting this error: 5080 : Form transaction registration failed.

The Sage Pay account holder said to fix it i need to have a success and failure page. However between WooCommerce and the plugin i cant imagine those would not be included. Would this be a issue with the setup of Sage Pay or am i missing something?

2
The success and failure URL's are passed with the call to SagePay. However that error can be returned for a number of problems. Rik's suggestion below is a good place to start.Fred

2 Answers

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I recommend you look in My Sage Pay. Under Transactions -> Invalid, you may have an entry which corresponds to the transaction - this will have an error message which actually relates to the specific failure (instead of the generic 5080 error)

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Issue was the surcharges, once deactivated it worked fine.