Cannot create new agent pool, Access denied error

1
votes

I'm trying to create a new agent pool by: Organization Settings>>Agent pools>>new agent pool. I'm getting Error message:

Access denied....needs Manage Permission...

Thing is I'm Admin and I don't know what permission I need to add. In this thread, It was suggested that I need to be 'build administrator' which I am.

EDIT So regarding both responses: I am both in project administrator and build administrator groups but I'm not in 'Project Collection Administrators' group. I will update if it solved the issue after I will be added to this group.

2
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Hi, how are things going? Can you create the agent pool successfully now? - Mengdi Liang
Yes! thanks for the help! I edited the question with your solution. - Aviram_Nahon
because I have "less then 15 reputation" it doesn't show I did... - Aviram_Nahon
Do you mean it could not display the content you edited? - Mengdi Liang

2 Answers

1
votes

No matter Access denied error or You do not have permission to manage this pool’s roles error, these are all because of your role. I assume you are not the member of Project Collection Administrators.

Please contact org owner or anyone whose role is PCA, ask for adding your account as PCA member. This is the highest permission role which only after Org owner.

And also, you can let your org owner, PCA member or the one who has the role of agent pool administrator add you as the administrator of All agent pool. Since you do not have enough permission now, you must contact them to finish this operation.

1
votes

In the agent pools page, click on "All agent pools" on the top, then in the right side click "Add", then add your user with "Administrator" Role:

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