Sitecore Can Publish Home But Not Other Content Tree

1
votes

I have a setup with one authoring site and two remote publishing sites.

If I publish from the /Home/ content tree from authoring that is reflected in all remote targets.

If I publish from any other content tree, say /Quotations/, that is not reflected in any of the remote targets. It is, however, reflected on the authoring machine's "Internet" site so the changes are being published locally.

The log file on the authoring site says that the publish of the Quotations content tree worked correctly and that N number of items were published (varies depending on how much I change and/or if I do a full or incremental publish but N is about what I expect it to be).

I'm feeling I've missed something in configuration but not sure where to look.

Many thanks!

rjsjr

1
sitecorepublishing

1 Answers

1
votes

A couple of ideas:

  • Are the templates and other items needed on the remote targets there to properly store the content? If "Quotations" is using different templates that aren't published onto the remote target then you may be publishing empty content items.

  • Are the remote targets configured within Sitecore's config files to be the proper databases to be pushing the content?

Time for another approach, could we isolate the problem to being one of the following:

  • DB server. This would be taking the database for the remote target and running it on another web server to ensure that the DB is doing everything correctly in terms of serving up the data.

  • Web server. This would be taking the web server that hosts the remote target and pointing it at another server to see that there isn't anything wrong with the web server like a misconfiguration in IIS or something like that.

  • Connectivity between the two. This is what is left if the DB works with another web server and the web server works with another DB server as each part can be eliminated as the problem being solely in one area.

Or do we know it is that last one that is the ugliest one to try to debug?

Are Home and Quotations siblings of each other? If not, then there may be something above Quotations that is the source of the problem.

That I don't know. I'd be tempted to ask this on the Sitecore forms on their site if you are certified in Sitecore you should be able to access it.