Can't connect Windows Mobile 6.1 to Windows Mobile Center

0
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I have a Windows Mobile 6.1 device that I need to connect to Windows Mobile Center via Blutooth.

Note: The same steps Works with a Windows Mobile 5.1 device in the same computer, and I tested with two different computers.

  1. I can pair the PC and the PDA without problem.
  2. In the PC I run Windows Mobile Center.
  3. In the PDA I run ActiveSync and select "Connect via Bluetooth".
  4. The PDA open a window with the text "Openning port...".
  5. The text changes to "User authenticated".
  6. The window closes, and a full screen message with title "Synchronization Error" and text "This device is not allowed to connect to desktop computer" appears.

The PDA is a new and clean device. The computer isn't connected to Active Directory Domain. It has Windows 7 (the two computers tested)

I thing this is a security configuration, but I can't disable or grant access. The pair Works without any error, and I can see the pair settings on the PC and on the PDA.

Thanks for your help!

1
windows-mobileactivesyncwindows-mobile-6.1
I assume you have enabled Bluetooth conection in WMDC Connection settings on the PC too. For more troubleshooting please try: Some logging for WMDC on your PC: pocketpcfaq.com/faqs/wmdc/debug/index.htm Some more articles about AS/WMDC troubleshooting: pocketpcfaq.com/faqs/activesync/usb-advanced-functionality.htm support.microsoft.com/kb/915152 – josef
Thanks for your info @Josef, the logs don't seems to reveal nothing, also I tested with USB cable with the same result, and test on two different computers. I thing there is a security lock on the device. – Duefectu
Did you pair using an USB cable? Can you connect using Bluetooth settings on the device; searching for nearby devices, connecting to your PC? – josef
I pair the devices with Bluetooth, then try to connect with "Connect via Bluetooth" option in PDA's ActiveSync, with a WM5.1 Works. Another try is to connect via USB (no pair needed). I can connect with WM5.1 via USB, but the same error with WM6.1 – Duefectu
Possibly one of the sync settings on the PC are not permitted (ie access directory or to mail), try by disabling all syncing on the PC. There are alos locked-down devices, what model is the WM6.1 one. – josef

1 Answers

0
votes

In the end the problem was that the device was locked for security. The manufacturer sent me a cab to disable security, which in this case only annoyed.

If someone has the same problem, send me an email to duefectu(a)sd-a.com and I will forward the file.

Thanks for your time!