DocuSign Envelope in status 'Created' which stores it in draft folder. When I click 'Send', envelope is not received by the recipient. It shows in 'Waiting for Others'. What does that mean? My Envelope request JSON is as below. After I get envelope Id I make a POST request to do embedded signing, I get the sender view url which opens in a new SalesForce Tab. When I click 'Send' it displays 'Success' message but the recipient does not get email.
{
"status": "created",
"recipients": {
"signers": [{
"tabs": {
"signHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Applicant Sign Here",
"anchorIgnoreIfNotPresent": "true"
}],
"initialHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RequireAll": "FALSE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"documentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Applicant Initial Here",
"anchorIgnoreIfNotPresent": "true"
}],
"dateSignedTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Applicant Date Signed",
"anchorIgnoreIfNotPresent": "true"
}]
},
"routingOrder": null,
"rolename": null,
"recipientId": "1",
"name": "XXXXXXXXX",
"email": "[email protected]",
"clientUserId": "1000"
}, {
"tabs": {
"signHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Guarantor SignHere",
"anchorIgnoreIfNotPresent": "true"
}],
"initialHereTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RequireAll": "FALSE",
"RecipientId": "1",
"pageNumber": "1",
"optional": "false",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"documentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Guarantor Initial Here",
"anchorIgnoreIfNotPresent": "true"
}],
"dateSignedTabs": [{
"yPosition": null,
"xPosition": null,
"width": "100",
"TabLabel": null,
"tabid": null,
"ScaleValue": null,
"required": "TRUE",
"RecipientId": "1",
"pageNumber": "1",
"Name": null,
"fontSize": "Size12",
"font": "Calibri",
"DocumentId": "1",
"anchorYoffset": null,
"anchorXOffset": null,
"anchorUnits": "pixels",
"anchorString": "Guarantor Date Signed",
"anchorIgnoreIfNotPresent": "true"
}]
},
"routingOrder": null,
"rolename": null,
"recipientId": "2",
"name": "XXXXXXXXXTestcase",
"email": "[email protected]",
"clientUserId": "2000"
}],
"carbonCopies": [{
"routingOrder": "11",
"recipientId": "11",
"name": "DealerFunding",
"email": "[email protected]"
}, {
"routingOrder": "12",
"recipientId": "12",
"name": "CURRENt_DSR",
"email": "[email protected]"
}, {
"routingOrder": "13",
"recipientId": "13",
"name": "DSR_TEAM_LEAD",
"email": "[email protected]"
}]
},
"messagelock": "false",
"emailsubject": "Test Subject",
"emailblurb": "Test Message",
"documents": [{
"name": "CodeOfConduct.pdf",
"documentid": "1",
"documentBase64": null
}]
}
