0
votes

Below are the steps which I performed.

  1. Create a draft envelope.

  2. Update Signer 1 details.

  3. Update title tab value using tabId.

  4. Change the status of envelope to sent.

  5. Create embedded url for Signer 1 (Signer 1 is able to his own title and Signer 2 title).

  6. Once Signer 1 complete signing, Signer 2 receives mail.

  7. Signer 2 open docusign envelope.(He can see his own title but not Signer 1 title).

What would be the issue that Signer 1 title is getting blank in step 7?

1
Is the problem with only title tab or are you facing this issue with other tab types (For ex: Text, DateSigned etc) - Praveen Reddy
Can you please share your Api requests. Also see this answer.. Not all tabs can be updated through the Api. - Praveen Reddy
I am facing issue with title tab..I am able to see title when signer 1 signs but when signer 2 signs it gets disappeared. - swati
Please show us your code to create the envelope. Also include the code of other API calls that you are making. - Praveen Reddy
I just changed title tab to text tab and now my problem is solved.Thanks CodingDawg for help/ - swati

1 Answers

0
votes

Title tab values cannot be updated through the API. See this Answer for more information.

A text tab might be a better choice for your usecase.