7
votes

I just created a Google Cloud Platform account and wanted to start a Compute Engine project. When I tried it asked me to set up my billing info. I put in all my information and pressed "submit and enable billing", but recieved an error:

"An unexpected error has occurred. Please try again later. [OR-CBAT-05]"

I tried looking it up but i could not find what the error code is for, google directed me to stackoverflow for an answer so now I'm here. Thank you for your time in advance.

2
I just got the same thing - lightandlight

2 Answers

5
votes

This might be due to a suspended billing account. I had an email saying I needed to provide more verification. After that process was finalised I was able to enable billing successfully.

1
votes

Look for Google Cloud Platform console help.

then Verify payment information to continue..

https://support.google.com/cloud/contact/verify?contact_type=verify&cloud_account_id..