Azure Boot Diagnostics Screenshot not working after manually changing Storage Account in Diagnostics Settings

Question

I had a bunch of Resource Manager VMs configured to use Diagnostic Settings with all VMs using the same storage account.

I accidentally deleted the storage account these VMs were using for diagnostics. Then, I created a new Storage account with the same name, and manually changed the storage account for each VM to use this new storage account under "Diagnostic Settings". I also made sure the "Boot Diagnostics" checkbox was checked under "Diagnostic Settings", and that "Status" was set to "On".

I created the new storage account as "Standard" (Performance) and "Locally-redundant storage" (LRS) in the same region.

Previously, when I rebooted a machine, I could see it's screenshot under "Boot diagnostics". With my new configuration, the "Boot diagnostics" screen is always blank even after multiple reboots.

Is there some additional step I need to do to get "Boot Diagnostics" to again show me these screenshots? Did I do something wrong in setting this up?

Answer 1

According to your description, I test in my lab. If I delete diagnostics storage account, when I recreate it, I could get Boot Diagnostics. Please check as the following ways.

1.Reset your browser or try to use another browsers.

2.Check containers in your storage account. If there is no container in the storage account, try to create a new container name like bootdiagnostics-shui-7d7420ff-0ab1-43d8-842e-d628ef1f857e. Then, try to set Diagnostic Settings again.

I suggest you select Basic metrics when you configure Diagnostic Settings.