Azure server not accepting rdp, stuck on Settings screen?

0
votes

I cannot currently rdp to my Azure server. After checking the RDP endpoints were open I looked at the Boot Diagnostics and a Settings window was displayed.

Is this significant, if so how do I correct it.

Note: I created another VM based on a previous image of the problematic server and the same thing happened.

enter image description here Thanks Phil

1
azureazure-virtual-machinerdp
The image from azure or hyper-v? – Jason Ye
I created the image in the Azure Classic portal as per the following instructions: docs.microsoft.com/en-us/azure/virtual-machines/… – philp

1 Answers

0
votes

According to your description, I had test in my lab, follow this article I had create image, and it works. Maybe there are some points need to consider:
1.run sysprep.exe, in Shutdown Options, select Shutdown. After sysprep.exe was running, we will disconnect this VM, but it does not mean this VM was stopped. We should confirm the status of this VM, we can via portal to check the status: enter image description here
2.After this VM's status is stopped, then we can click the VM and select the virtual machine you want to capture.
enter image description here

3.Then we can use this image to create a new VM.

You should re-capture this image.

Note:Prior to caputuring an image of an Azure virtual machine, it is recommended the target virtual machine be backed up