10
votes

I have setup AWS cognito with my own user pool, but when i create a user with a valid phone number i did not receive verification SMS on that phone. I have also created role to allow Amazon Cognito to send SMS messages. Please help me to debug the issue and let me know if any more details are required.

1
You attached role to access Amazon SNS to send messages to phone number. Have you increased spend limit in Amazon SNS?Kumaresh Babu N S
@KumareshBabu how to increase SNS limit?Sachin Singh
You can open AWS Support center and create case. Under regarding, choose Service Limit Increase. For SNS, follow the link docs.aws.amazon.com/general/latest/gr/…Kumaresh Babu N S
@KumareshBabu raised SNS limit from 1 to 50 but not receiving any SMS yet.Sachin Singh
Not receiving SMS after the limit increase. Anything else can help?Aslam Hossin

1 Answers

8
votes

You can open AWS Support center and create case. Under regarding, choose Service Limit Increase. For SNS, follow the link http://docs.aws.amazon.com/general/latest/gr/aws_service_limits.html#limits_sns