Not able to create record using a newly created profile in CRM 2016

Question

I created a user testaccount1 in the active directory, and then created a new user profile in the CRM 2016 and added the account to a security group

I was able to create records that I have given access for that account

I repeated the same steps and created a testaccount2 in active directory, created a user profile in CRM and added to the same security group as testaccoutn1

But when I try to create record using the testaccount2 I get the below error

Insufficient Permissions You do not have permission to access these records. Contact your Microsoft Dynamics CRM administrator.

There is only one security role that is assigned to both these accounts, where should I look for to fix this?

Answer 1

Hit Download log file

• the error message will give you the specific permission that is missing

(it will look something like "**prvContactCreate" if you are lacking create on the contact record at the level of scope/depth required). Once you post the error message here, we will be able to give more detailed responses. Question - When creating the record with the second account - are you by chance setting the owner as someone other than yourself? If so, what is the depth of the privilege for the security role on the given user?