iPad Enterprise app -> popup 'XXX would like to install YYY' does not appear

1
votes

I have uploaded an IPA file (Enterprise distribution) to diawi.com, and can download it on my own iPad no problem.

  1. Visit diawi.com/xyzxyz
  2. Click Install Application
  3. A popup appears, asking "XXX would like to install YYY". Click Install
  4. App appears on Home screen

I sent the link to a client, but when he follows this procedure, he does not get a popup in step 3. What could be a possible cause?

I also tried the same procedure using installfish.com instead of diawi.com, but also there I can install the app without a problem, but my client does not get the proper popup.

Additional information:

  • The app is packaged using Xcode 7
  • Both me and my client are using iOS 9.2
1
iosxcodeipadenterprise-distribution
what was the cause & solution – Yogesh Lolusare
I still don't know. We managed to get the app on his iPad directly, but never found the issue. – physicalattraction
Thank You for reply. Hopefully the below solution may work – Yogesh Lolusare
I find a similar question here, but that solution is quite hard to execute for our customers. support.hockeyapp.net/discussions/problems/… – physicalattraction

1 Answers

0
votes

Ensure Java Script is enabled for safari by moving into iPad settings -> Safari -> Advanced