Application Insights: Define an email alert for every reported crash

Question

I have set up an Application Insights service in Azure for a WPF desktop application. The metrics are reported and everything looks right.

Note: The AI application type is set to: Windows Store Application.

Now I would like to define an email alert that reports me about every tracked crash. I have added an alert rule:

• Metric: Server exceptions
• Condition: greater than or equal to
• Thershold: 1
• Period: Over the last 5 minutes
• email service and co-administrators: checked
• additional adaministrator email: my email address which is the same as of my Azure account.

In the Alert rules list it shows Last Active with Never. But in the metrics diagram of the alert I see that the crashes are tracked.

How can I get Application Insights to send me an email when a crash is reported?

Update: The Azure Application Insights Alerts work only once question is similar than mine but it does not solve my use case. The answer of this question proposes the usage of a ".. Rate" metrics. There is an "Exception rate" metrics which stays in my case always at zero although exceptions are tracked by Application Insights. So my alert does not work.

Answer 1

This stackoverflow question/answer provides an explanation why it does not work: Azure Application Insights Alerts work only once

Unfortunately, it does not provide a solution for my use case. Maybe it is just not supported by Application Insights.

Answer 2

You could now do this using something like Microsoft Flow,

https://docs.microsoft.com/en-us/azure/application-insights/app-insights-automate-with-flow

which has ways to query AI resources and then send mails.