3
votes

This has been asked before differently last year but it has not received an authoritative answer.

The updated SLA says - "We guarantee that all websites running in a customer subscription will respond to client requests 99.95% of the time. No SLA is provided for Websites under either the Free or Shared tiers."

Does this unambiguously mean that SLA for a single instance VM on Basic / Standard tier of Azure Website is 99.95%? If not, what is the assurance?

2

2 Answers

4
votes

Yes, the SLA for any Azure Website on the Basic or Standard tier is 99.95%

Just having one instance of the site is enough

0
votes

The answer from mvark is contradictory with what the SLA page states, where it clearly says you need multiple instances and a traffic manager for 99.95%:

We guarantee that Web Apps, Mobile Apps, Logic Apps, and API Apps running in a customer subscription will be available 99.9% of the time, with a 99.95% SLA provided when multiple instances and traffic manager are used. No SLA is provided for Apps or sites under either the Free or Shared tiers.