Is there a way to get the time between when an incoming call connects to a carrier and when it is answered using Twilio?
This is how I understand the flow for an coming call through the Twilio system:
- Caller dials a "Twilio" number
- Caller's carrier connects call to Twilio
- Twilio connects to my application to ask for instructions
- My application tells Twilio to formward the call to the callee's phone
- Twilio connects to the callee's carrier
- The callee's carrier locates the phone (if it is a cell phone)
- When the callee's carrier locates the phone, the callee's phone starts ringing
- The callee answers the phone or the calls rolls over to voicemail, either way, the call was "answered"
- Twilio detects that the call was answered
Is there a way to get the time delta between #5 and #9?