Customers Cannot Login to Magento in Safari

Question

I have an issue in our Production store where customers currently cannot login with Safari browser. Chrome, Firefox, IE, etc all work fine. We are running Magento 1.7.0.2.

I have tried the usual tricks like commenting out items in the $cookieParams array in app/code/core/Mage/Core/Model/Session/Abstract/Varien.php and also changing Cookie life time in Magento Admin.

Despite all this the issue persists. Has anyone else encountered this issue and found a solution for it? Or does anyone have any tips for troubleshooting? Cheers.

Ok so after some troubleshooting I have changed the cookie domain to .domain_name.com. After clearing the cookies for the website in both browsers, they can both login. Unfortunately the flip side to this, is that customers who had already logged in/visited the website, can no longer log in as they have the old cookies. Is there any way to expire, just the old cookies? — Linnay

Antoine Martin Antoine Martin · Accepted Answer · 2014-11-05T12:32:51

In your admin pannel, under System >> Config >> Web,

Be sure to set cookies config like :

Cookie Lifetime: 86400
Cookie Path: /
Cookie Domain: www.foobar.com
Use HTTP Only: No
Cookie Restriction Mode: No

Thanks to https://magento.stackexchange.com/questions/16349/double-frontend-cookies-causing-intermittent-login-issues

If it still doesn't work, try un-commenting items in app/code/core/Mage/Core/Model/Session/Abstract/Varien.php

Customers Cannot Login to Magento in Safari

1 Answers