Add-ins displayed in outlook 2010 is not displayed in outlook 2013

Question

The issue occurs in outlook 2013 which is working perfectly in outlook 2010.

The add-ins which were displayed in outlook main screen is not displayed during new email, reply email, forward email etc...

The same add-ins is displayed in outlook 2010 in both main screen and new/reply/forward email page.

I have selected the add-ins from options. But still issue exist.

The code used is C#.Net. Is this outlook 2013 issue or code issue. As it works other versions of outlook except outlook 2013.

Please help me out on this to, find what could be the issue? solution for this issue?

Answer 1

It's difficult to know what the exact problem could be without knowing what your dependent components are or how the add-in is deployed. Are you accessing any objects, properties or methods that may have been dropped from the Outlook 2013 Object Model (like Contact linking)?

If this is Outlook 64-bit, is your add-in 64-bit compatible?