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We have developed an Outlook Add-in which was deployed on its web server. The Add-in can be sideloaded for Office 365 and Outlook.com accounts and no issue at all. But for Exchange accounts, we found 3 issues by following two documents below. Are there any special settings we missed for Exchange server or email accounts?

https://docs.microsoft.com/en-us/outlook/add-ins/add-in-requirements Outlook add-in requirements https://docs.microsoft.com/en-us/outlook/add-ins/testing-and-tips Deploy and install Outlook add-ins for testing

  1. Sideload can be done via online email, but cannot via Outlook client (no Store icon on ribbon). Is it designed like this?
  2. After Add-in manifest file uploaded, Add-in not shown with email in Outlook client, just shown with online email as a “Contextual Outlook add-ins”, but supposed to be a “Add-in commands”.
  3. If click the Add-in, a blank page expanded as screenshot below. screenshot after clicked on the Add-in
1
We also deployed and tried the sample Add-in "Gist" github.com/jasonjoh/git-the-gist. After installed, this Add-in still shown as a "Contextual Outlook Add-ins", not as a side panel.Xiaoguang Wan

1 Answers

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All issues are related to certificates used for Exchange 2013. We just found certificates issue and resolved it, now everything is good.