Cannot connect to Azure websites ftp server

10
votes

I have been publishing my website to Windows Azure via ftp for months. All of a sudden today it is refusing my username/password, from both Visual Studio and an ftp client. I have reset my password in the Azure portal, but it's still not working. I am 100% my credentials are correct. Is anyone else currently experiencing this problem with Windows Azure websites?

2
azureazure-web-app-service
hey, yes, i've just started experiencing the same as of yesterday. it happened around same time as they brought in the "Manage subscriptions/directory" functionality. I can still log into the websites on one directory, but not the ones in another. – richardwhatever

2 Answers

17
votes

Right, i don't know how to get it to work with the normal deployment credentials, but if you just download the publish profile and open it in a text editor you'll find both a username and password - neither of which match what you entered in deployment dialog, or the username displayed on the page!

Anyway, its good enough to get you access!

1
votes

Please see: Servicedashboard Windows Azure at http://www.windowsazure.com/nl-nl/support/service-dashboard/

30 Oct 2013 7:00 PM UTC
We are aware of an issue being reported regarding Windows Azure Web Sites FTP data access. We are responding to this issue with the highest level of priority. Further updates will be published to keep you apprised of the impact. We apologize for any inconvenience this causes our customers.

Last update: We are narrowing in on the issue with full engineering engagement. Web Site customers are advised to publish content using Web Deploy or Git which are fully functional. For details on using these methods, visit Azure.com and search for "Websites with Webmatrix" or "Publishing with Git". We apologize for any inconvenience this causes our customers and will provide an update at 2pm UTC.