SharePoint 2010 workflows suddenly does not work

6
votes

I've been having this issue and been looking for a solution to no avail.

Situation A: We have a SharePoint 2010 site which contains a list that has a SharePoint Designer workflow. Now everything seems to be working fine, the workflow runs upon item creation and so on, then after quite some time with no one actually editing anything, the workflow just stopped working, no status in the workflow column as well, just suddenly no workflow activities happening in that list, anyone encountered this/knows a solution for this?

Situation B: We have a SharePoint 2010 site, same as above, we have a list that has a SharePoint designer workflow attached to it. Now this workflow intermittently stops, just suddenly doesn't work upon item creation, no status in workflow columns as well. What happens is that we tried to edit the item and save it again multiple times before it runs. Any idea what's happening?

EDIT: As per checking, I can manually start the workflow.

3
sharepointsharepoint-2010sharepoint-designersharepoint-workflow
If you go to the list can you still see the workflow, can you start in manually? – Truezplaya
will try this one and let you know, but if ever, this is not a good solution for our end though. – Angelo Kee
Does the workflow fully work and complete when manually started? What does the workflow do? I'm wondering if whatever the workflow does is throwing an error and isn't being logged, Have you checked through the ULS logs? – Truezplaya
nothing i see in the ULS logs sadly, I made a workflow that only places a value in a column, shouldn't really have any wrong stuff in the workflow. and yep, the workflow fully works when manually started. – Angelo Kee
It's not something to do with permissions is it? Seems very odd that it would just stop.Have you tried redeploying the workflow via designer? Does this happen for all users? – Truezplaya

3 Answers

1
votes

Sometimes the Workflow Settings can revert to "No New Instances" when you deploy changes to a workflow. You might want to check that.

Otherwise, it doesn't sound like you have a DelayActivity, but it's historically been a place where workflows can hang because of a bug worked around in this blog: http://the-simple-programmer.blogspot.com/2012/10/sharepoint-workflow-delay-activity.html

You basically have to run:

stsadm -o setproperty -pn job-workflow -pv "Every 5 minutes between 0 and 59" -url http://yoursite
0
votes

Check your workflow history list. you may get clear picture of what stoping your workflow.

0
votes

I doubt that this is the reason, but is there a chance that somebody has disabled the Workflows features from the Site settings