0
votes

i am facing a issue installing Adobe Air. I tried the Adobe Air Troubleshooter http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html

but still no solution.

This is the message:

An error occurred while installing Adobe AIR. 
Installation may not be allowed by your administrator. 
Please contact your administrator.

My OS is Win7

The Runtime installer has some issues as of my understanding but not sure how to fix.

What i did:

  • CCLEANER REG CLEAN
  • UNINSTALL COMPLETE Adobe Sw.
  • Standalone installer latest version AdobeAIRInstaller.exe
  • Silentmode installation did not work.
  • Enabling User Manager did not work.
  • Tried old Versions, did not work.

Anyone faced same issues?

Thanks, Luca

####################### INSTALL LOG:
[2013-08-24:13:31:38] Relaunching with elevation
[2013-08-24:13:31:38] Launching subprocess with commandline c:\users\luca\appdata\local\temp\air96e1.tmp\adobe air installer.exe -ei
[2013-08-24:13:31:40] Runtime Installer begin with version 3.8.0.870 on Windows 7 x86
[2013-08-24:13:31:40] Commandline is: -stdio \\.\pipe\AIR_8000_0 -ei
[2013-08-24:13:31:40] No installed runtime detected
[2013-08-24:13:31:40] Starting silent runtime install. Installing runtime version 3.8.0.870
[2013-08-24:13:31:40] Installing msi at c:\users\luca\appdata\local\temp\air96e1.tmp\setup.msi with guid {0A5B39D2-7ED6-4779-BCC9-37F381139DB3}
[2013-08-24:13:31:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-08-24:13:31:41] Rolling back install of c:\users\luca\appdata\local\temp\air96e1.tmp\setup.msi
[2013-08-24:13:31:41] Rollback complete
[2013-08-24:13:31:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-08-24:13:31:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-08-24:13:31:41] Runtime Installer end with exit code 7
[2013-08-24:13:32:11] Runtime Installer end with exit code 7
1
Do you have administrator privileges on the machine? Did you run the installation as administrator (right click, select 'run as Administrator')? - jpop

1 Answers

0
votes

I have Same Error In Version 1.5.3.1xx I first update to 1.5.3.2.xx now you can uninstall , You can find another version in adobe site ,this Do Like Repair Good Lock