I am getting below error while accessing DocuSign SOAP service using SOAP UI tool. I also tried using integration key in username [Integration Key]userguid format I got same exception.
Can you please help me to resolve this issue.
0
votes
Trying retrieve Authoritative copy using SOAP UI tool. Got above error error.
- user2635390
What's the actual SOAP API call you are trying to make here? There are several related to Authoritative Copy, please specify.
- Ergin
<wsse:UsernameToken> <wsse:Username>[Integrator Key]</wsse:Username> <wsse:Password>xxxxx</wsse:Password> <wsse:Nonce>RumCR4p6U4a7hiX9lUlGWA==</wsse:Nonce> </wsse:UsernameToken> </wsse:Security> </soapenv:Header> <soapenv:Body> <ns:ExportAuthoritativeCopy> <!--Optional:--> <ns:EnvelopeId>B6A66D24-FB1D-4EB1-BE25-08A44F5C53B1</ns:EnvelopeId> </ns:ExportAuthoritativeCopy> </soapenv:Body>
- user2635390
Thanks for your reply Ergin. I am trying to use ExportAuthoritativeCopy soap Api call.
- user2635390
What is your account ID? I think there might be an account option I need to enable on your account...
- Ergin
1 Answers
0
votes
Ok I've found out which option it is, and have enabled this option on your account. You should be able to export authoritative copies from this account now. For reference sake, the option I enabled was a member setting called
Can Export Authoritative Copies?
Please note, though, that since this is a setting that we have to enable on DocuSign's side, that means that it might be an enterprise or workgroup level feature. On your demo account we enable whatever you like so you can test things out, however when you are ready to move to production and purchase a corresponding production account that uses the API, you'll need to make sure you purchase an account that allows this feature. You can find out more from your Account Manager.
