1
votes

I have enabled the Business Intelligence center in my sharepoint site. Once i done that. I tried clicking the "RUN DASHBOARD DESIGNER". It is not opening the dashboard designer.exe. It is showing me the error "Cannot retreive application. Authentication Error"

  • The remote server returned an error: (401) Unauthorized.

I am using Sharpoint server 2010. To run this.

2

2 Answers

2
votes

This usually happens when the machine on which you are opening Dashboard Designer is not joined to the same domain as PerformancePoint Server machine. Another common issue is that Windows/IE is not remembering your credentials to pass them to the application. See this MSDN thread for more info on that.

0
votes

To solve this, you should ensure you

  1. add the site to Local Intranet / Trusted Sites on IE and
  2. you add the credentials you use to access your SharePoint site to Windows Credentials Manager.