iOS App being rejected by apple straight after upload - Invalid Image

4
votes

Evening,

Going crazy about this, getting the following message straight after upload.

I've checked the icons, the icon file names in the info.plist, launch images, image compression etc

Any ideas what i've missed?

Dear developer,

We have discovered one or more issues with your recent delivery for "APP X". To process your delivery, the following issues must be corrected:

Invalid Image - For iOS applications, icons included in the binary submission must be in the PNG format.

If your application supports the iPhone device family, you must include a square icon of exactly 57x57 pixels. If your application supports the iPad device family, you must include a square icon of exactly 72x72 pixels. For Mac OS X applications, icons included in the binary submission must be in the ICNS format and must include a square 512x512@2x image. Once these issues have been corrected, go to the Version Details page and click "Ready to Upload Binary." Continue through the submission process until the app status is "Waiting for Upload." You can then deliver the corrected binary.

Regards,

The App Store team

Any help would be great!

Thanks

6
iphoneiosimage
confirm that the icon images are included in the target you are building. Also, icon images must be in the top level directory of your project – Patrick Goley
Just moved now, cleaned and rebuilding. Hope it's as easy as that.. – danielsteel
Afraid it's the same.... :-( – danielsteel
Check your project files and also the project files in the folder on your computer, make sure there are no other icon images available that are not in png format. If nothing works remove all of the icon images, before you do that make sure you have a copy on your computer so you can re create them. then delete them from and remove all the references from the project. Clean and re build. Make sure the new icons are the only ones available. Make sure they are in top level and then try it again. Make sure all icon images are in png format. – Adrian P
@CodeMonkey Checked.. No rouge .jpg's just removed them all and re-added, trying again now... – danielsteel

6 Answers

3
votes

Check the complexity/file size of your images. It sounds strange, but I've experienced this problem myself today.

Our 1024x1024 large app icon that had previously been fine was suddenly rejected. The icons we're using are quite simple (black and white company logo), so I added a little complexity to bring up the file size, and then the icon was accepted.

As the only difference was file size (dimensions, DPI, RGB format hadn't changed), I assume Apple is now checking for a minimum size for this icon, and it wouldn't surprise me if the same was being applied to the in-app icons.

1
votes

I've seen images go corrupt sometimes, it is worth removing all of your app icons and adding them back to your project from the original source.

Also check your target's Info plist under the "Icon files" and "Icon files (iOS 5)" sections. Make sure they contain the correct filenames

1
votes

Set Architecture to "Standard (armv7, armv7s)", Base SDK to "Latest iOS (iOS 6.1)" and Deployment Target to "4.3", or more recent.

Binaries are now rejected if using armv6, SDK 5.1 and target below 4.3.

At time of writing Xcode version is 4.6.3.

0
votes

Open up your .ipa file and look for any extra images that may have been included. The .ipa is just a zip file, so from the terminal, unzip it, eg:

unzip /path/to/myapp.ipa

You can also check your project in Xcode. Select the project in the navigation pane, select the app target in the content pane, then go to the "build phases" tab and look at the "copy bundle resources" section. Browse through it to find your "rogue" image.

0
votes

I just ran into the same error message earlier today and in my case it turned out that when your icon is completely in grayscale (has no colored pixels), it will automatically get rejected. Unfortunately the message gives zero indication that this might be an issue. Once I adjusted the color balance slightly towards red, I got to the next stage in review.

I ran into the same thing when I had submitted my "big icon" (1024x1024). That was a little less mysterious, as they at least mentioned "RGB" color requirements. Of course in normal language that still doesn't mean that grayscale is verboten, but there you go.

0
votes

It was today exactly the same issue. I tried to make the app with support iOS target 3.1.3 and support 6.1 using SDK 5.1 and 6.1 together. It was my usual success way.

So, my solution: to use the standard way with target iOS 4.3 without SDK 5.1. Now it's in order. Well, sometimes it is not the problem with icons, but the using old SDK.