I have a sharepoint site and I have contributor access to the site. I am trying to create alerts for documents and folders in the site. When I create an alert, I do get an email saying that an alert has been created but when I edit the doc, I do not get any alert. Can someone tell me whats going on here? I tried googling, but I get complicated answers which I do not understand. I am fairly new to sharepoint
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2 Answers
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Do you have any spam filtering in place? Check to make sure the alerts aren't in there. Otherwise, I suggest using a ULS monitoring tool to check the ULS logs for any errors that may have been generated by the event that should have triggered an alert. I use one called ULS Viwewer.
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Check out this guide - may help
http://sharepointalert.info/troubleshooting-sharepoint-alerts/
See "Which best describes your symptoms? - Getting initial Confirmation Emails but no Alert Emails"
which then talks you through
- Check email infrastructure
- Check SharePoint timer Jobs
- Check list permissions
