Setting up Alerts in SharePoint

Question

I am running MOSS 2007 on a Windows 2003 box. I need to know what configuration must be done to get Alerts to work. SMTP settings, etc.... When I create my alert, it is created but it does not send the email to show me that something changed in my document library or on any particular document. What am I missing?

I did install the Email Services under Windows Components and the SMTP under IIS. In my SharePoint Central Admin, I did change my settings for outgoing and incoming email (Under the Topology and Services section).

What else am I missing?

Answer 1

Did you setup the Web Application Outgoing E-mail Settings in your Central Administration? Y

Answer 2

Has the SMTP server been configured to allow the MOSS server to relay mail to it?

Answer 3

Ensure that you have configured the SMTP server properly by configuring an account and associating to a mail client Outlook. Check the Servers outgoing and incoming capabilites from the mail client first.

Ensure that you have subscribed to the alerts properly in a list

Answer 4

I don't think this question is really appropriate for StackOverflow - its not a programming question, see the FAQ.

But anyway - could be anti-virus or smtp relay rules stopping sharepoint sending smtp to your mail server. Try this tool to diagnose.

http://www.simplecomtools.com/smtptesttool.html

If that doesn't work then its MS support - the newsgroups are littered with the carcasses of people trying to resolve alert email problems!