Kinect SDK installed, Camera Features do not work

3
votes

I have the same problem with this post: MSDN Post. It seems nobody answered with a working solution on that thread.

The symptoms:

  • Kinect SDK 1.5 installed.
  • The Kinect device is recognized and drivers seem to be loaded correctly.The speech demo works correctly.
  • Skeleton Viewer shows "Could not enable Skeleton Tracking".
  • Shape Game starts, but does not track anything.
  • Kinect Explorer starts the small windows only showing that it has connected to the Kinect, the black window does not open. If I close the white window, the kinect explorer is still running I have to quit it through the task manager.
  • When I unplug and plug the USB after I open Kinect explorer; it says insufficient bandwith.

I tried:

  • Updated BIOS.
  • Updated motherboard software. (ASUS Maximus IV Gene-Z, Gen3)
  • Removed all USB's and plugged them all.
  • Restarted windows. (several million times)
  • I uninstalled and re installed. Kinect SDK 1.0. (but everything is the same)

My OS: Windows 7 64 bit Ultimate.

I have been struggling with this for 1 complete day. Any suggestions will be greatly appreciated.

EDIT: I tried my Kinect device on another computer (laptop), and it works.
3
kinect

3 Answers

3
votes

If the Kinect shares a USB Controller with other devices, a problem such as yours can happen easily.

Try the following: Unplug all USB devices, then connect only the Kinect to your computer. If you have USB mouse and/or keyboard, plug those into a different set of ports (for example front usb ports if you have the Kinect plugged into the back of the computer). Then, try running the SDK's sample applications.

Should this approach fail, something might be wrong with your USB controller(s).

One more option: Try running the sample applications on a different Windows computer, preferably a laptop of some type, since you won't need to plug in any additional USB devices.

If this approach fails, your Kinect is most likely defective. In which case you can get a replacement or refund from your retailer, if the purchase didn't happen too long ago.

Best of luck to you!

3
votes

I finally was able to made my kinect work. This MSDN Discussion helped me to do that.

The solution:

  1. Uninstall all Kinect Drivers from Control Panel.
  2. Reinstall Kinect SDK.
  3. (IMPORTANT) Make sure to skip getting drivers from windows update during driver installation.

And yay! It works beautifuly ..

1
votes

The same happened with me; I noticed a windows update related to Kinect, installed it. Kinect stopped working. Installing SDK from May 2d 2012 didn't fix the problem. Rolling back to February 2010 SDK didn't fix it either. At first I guessed that Microsoft doesn't want us to use Kinect for Xbox any more, and this is their way of telling us to buy Kinect for Windows... well, may be - but in my case Kinect Camera driver was somehow updated to Version 1.5 (May 2, 2012), while everything else was on version 1.0. Installing original driver fixed the problem.