I'm working for an University of Applied Sciences and we want to buy some Kinects together with some PCs for future research as well as student projects and we are currently in a stage where we want to define which hardware to use.
We have a Kinect for Windows sensor and we are testing it with a Dell PC (Inspiron 15r 7520; Windows7 64bit, Intel i5-3210M @2.5GHz; 6GB RAM; USB 3.0).
We installed all the drivers for the 1.6 Version of the Kinect SDK but the PC only detects the Kinect camera once in a while.
In the device manger the "Kinect for windows Audio Array Control" and the "Kinect for Windows Security Control" show up but the "Kinect for Windows" Camera only shows up once in a while. If we plug and unplug the Kinect 10 (or 20 or 30 or 5) times the Camera is not detected 9 times. Then suddenly the camera is detected once and we are able to use it.
The next time we have to plug and unplug the camera 20 or 30 (or 2 or 5 or 10) times until the Camera is detected again. Then, we can plug and unplug the Camera 5 or 6 times and it is detected every single time.
Every time the camera is not detected a Windows USB Information (yellow triangle) pops up stating that a USB device was not detected.
We are quite sure that the Kinect sensor is not the problem because it works on 5 other PC without any problems. Then we thought about an USB Controller problem but after replacing the Mainboard and the USB Controller of the PC the error persists.
Are there any known PC - Kinect incompatibilities or can anybody think of a reason for this strange behavior?
Any help is greatly appreciated.
