Salesforce PHP SOAP API - Unable to get custom WebService working

Question

Let me set the scene:

I'm a PHP developer that needs to take info from a web form and send it into a clients Salesforce. At first I though it was as simple as using Web2Lead. However the client has a Salesforce developer in house.

The in house developer has sent me partner.wsdl and CatalystWebservice.wsdl files along with login details to their sandbox to run all this on. The in house developer has basically said I need to use the SOAP API of Salesforce and once connected and logged in I need to call ->makeContact("FormField1", "FormField2", "etc...");

So after spending all day trying many things and hitting many problems I have finally hit a wall I cannot climb. Here is my PHP code I have now:

<pre>
<?php
define("SOAP_CLIENT_BASEDIR", "../soapclient");
$USERNAME = '******@********' ;
$PASSWORD = '******************************' ;
require_once (SOAP_CLIENT_BASEDIR.'/SforcePartnerClient.php');
require_once (SOAP_CLIENT_BASEDIR.'/SforceHeaderOptions.php');

try {

    $mySforceConnection = new SforcePartnerClient();
    $mySoapClient = $mySforceConnection->createConnection(SOAP_CLIENT_BASEDIR.'/partner2.wsdl.xml');
    $loginResult = $mySforceConnection->login($USERNAME, $PASSWORD);

    $location = $mySforceConnection->getLocation();
    $session_ID = $mySforceConnection->getSessionId();

    $client = new SoapClient(SOAP_CLIENT_BASEDIR.'/CatalystWebservice.wsdl.xml');
    $sforce_header = new SoapHeader("http://soap.sforce.com/schemas/class/CatalystWebservice", "SessionHeader", array( "sessionId" => $session_ID ) );
    $client->__setSoapHeaders( array( $sforce_header ) );

    $client->makeContact("*****", "*****", "Address1", "Address2", "London", "****", "no-one@****", "0123456789", "07891236456", "New Build Homebuy", "This is my question\n\nAnd an other line", "1", "Test");

} catch (Exception $e) {
    print_r($e);
}
?>
</pre>

I have starred out sensitive information for here. When I run the above code I get the following output:

SoapFault Object
(
    [message:protected] => UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: ***********-*** (***********)
    [string:Exception:private] => 
    [code:protected] => 0
    [file:protected] => /home/******/public_html/********/test/partner.php
    [line:protected] => 23
    [trace:Exception:private] => Array
        (
            [0] => Array
.....

And the CatalystWebservice.wsdl.xml file

The in house developer has developed something in C# to test his WebService and it works perfectly fine so it must be something I am not doing right. What am I doing incorrectly?

Is there any way you can include a dump of the XML it's generating and sending, compared to the C# version? (For example, with a local proxy like Fiddler) That would give you some idea of where to start looking. — p.g.l.hall
Another thing to check is whether you're passing in the security token (appended to the password) - if not, you'll need that too. — Matt Lacey
I would probably start by using a sniffer to capture your generated XML and compare it with the developer's. The error you're getting is "the bad error" from SFDC - usually a platform-level unhandled exception - that in this case probably does mean that something is fairly messed up, such as non-conformant XML, bad encoding, etc. — jkraybill
Coincidentally, I posted an example of dumping the raw SOAP request and response from PHP earlier today - gist.github.com/1926321 - this might help you debug it. — metadaddy
I use the Java API so i am not sure how similar they are. I DO know that i ran into some issues pushing in data I thought was completely valid. Turns out you need to stuff the data type as it is, not the string equiv. So if you need to set a date time push the datetime object in as it is, and not the string representation of that date/time...etc Updating a field that holds a value as a double, push in the value as a double not it's string or even float equiv. I know PHP Is generally not a strongly typed language though so I don't know how this would reflect on your current issue. :) — Mike McMahon

Scott Scott · Accepted Answer · 2012-03-27T10:07:37

I found the solution... I had to make sure I was sending the data as an associative array like so:

$response = $client->makeContact
                (
                    array
                    (
                        "sLastName" => (string) $wpcf7_data->posted_data['last-name'],
                        "sFirstName" => (string) $wpcf7_data->posted_data['first-name'],
                        "sAddress1" => (string) $wpcf7_data->posted_data['address-one'],
                        "sAddress2" => (string) $wpcf7_data->posted_data['address-two'],
                        "sCity" => (string) $wpcf7_data->posted_data['town-city'],
                        "sPostcode" => (string) $wpcf7_data->posted_data['post-code'],
                        "sEmail" => (string) $wpcf7_data->posted_data['email-address'],
                        "sPhone" => (string) $wpcf7_data->posted_data['telephone'],
                        "sMobile" => (string) "",
                        "sEnquiries" => (string) $wpcf7_data->posted_data['enquiry'],
                        "sComment" => (string) $wpcf7_data->posted_data['comments'],
                        "sPropertyID" => (string) wpcf7_special_mail_tag_for_post_data( "", "_post_id" ),
                        "sPropertyName" => (string) wpcf7_special_mail_tag_for_post_data( "", "_post_title" ),
                    )
                );

Salesforce PHP SOAP API - Unable to get custom WebService working

1 Answers