IE 8 cannot connect to site

0
votes

I have a user who cannot get to our site from IE8. They can with ie7, ie9, firefox, opera, safari. However, when they go to our secure site from our parent site (both are using HTTPS and are using single sign on with CA's Siteminder), if IE8 is the browser, they get an 'Internet explorer cannot display this page'. The 'More information' selector shows no error other than IE could not connect to this site. This affects all machines at their business that use IE8.

I've ruled out a communication issue because other browsers can see it. I have loaded up IE8 and it "works fine on my machine". Our settings in 'Internet Options > Advanced' match. There is no autoconfig script configured. Our site is in trusted sites and security for trusted is low.

Any ideas?

1
internet-explorerbrowserinternet-explorer-8siteminder
Maybe the site in question has impeccable taste. – Steve Wellens
Sounds like your client has got an issue with your certificate. This could have several reasons. A quick search brought up this: social.technet.microsoft.com/Forums/en-US/exchangesvrclients/… – aefxx
Any news on this issue? I have the same problem. – xeon

1 Answers

0
votes

Have you tried getting them to clear their history and cookies at all? We had several problems like this at my previous job, and it usually fixed the problem by doing this.