Kingswaysoft Error Connecting to CRM On Premise

Question

I have an SSIS package that updates a custom entity in CRM (On-Premise - 8.2). The package uses the Kingswaysoft WebAPI method to connect to CRM. When I deploy and try executing it from the server it gives the following error. I am not able to get past it. Can you help me here?

An error has occurred when trying to write connection metering information to the system. (Component name: CrmDestinationComponent; Machine/Instance name: Server Name, License Key: Kingswaysoft License Key in the server)

Is there any further details that can be found in the logs of the CRM? It's smelling a little like a write permission issue, but that's purely a guess. — Mark Wojciechowicz
This would be a permission issue. You should have better luck if you are on a newer version. It is believed that this case is currently handled by our client services team. — KingswaySoft

Arun Vinoth Arun Vinoth · Accepted Answer · 2021-05-28T16:53:19

Verify if you have the latest and correct version installed on server. From the change log, this issue was fixed in one of the version (v 10.2)

[All] Fixed: Our software may report a connection metering related error during runtime for some specific system environments.

Reference

You may get assistance from official KWS account in SO here, otherwise create a support ticket with them.

Kingswaysoft Error Connecting to CRM On Premise

1 Answers