DocuSign - 'JWT Grant' with non-admin user?

Question

I have a DocuSign app that uses 'Auth Code Grant' for individual users to create and send envelopes, and uses 'JWT Grant' for polling and downloading signed documents (i.e., automated operations as described by the documention).

All the examples and documentation I've encounter seem focused on using an admin/system account for JWT Grant, and specifically for impersonating users. I don't need user impersonation functionality in general.

I am currently using a regular (non-admin) user that is assigned a custom permission profile. The profile is simple with only the 'Allow view and manage envelope rights through API' checked. This works in the dev sandbox. I have no problems polling or pulling documents with this user and JWT Grant.

• Is it acceptable to use a non-admin user for JWT Grant as in this instance?

• Can anyone possibly point me documentation surrounding using JWT Grant for automated processes that do not require heavy integration or admin-level access?

Answer 1

• Yes, it is acceptable, I'm not aware of any reason it won't be.
• This JWT Best Practices Guide on the DocuSign Developer center. Not sure what else you may need, but feel free to ask specific questions.

Answer 2

Yes, you can use the JWT Grant flow to impersonate account users who are not administrators. This is a common use case for JWT Grant.