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I want to delete an envelope which was created by mistake. I know we can void it but DocuSign still charges for it. Referring to this I no longer need the envelope. Is there a way we can permanently delete it using DocuSign APIs?

Does DocuSign charge for deleted envelopes as well? Any more information on Envelope Costing would be great.

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1 Answers

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You can purge the envelope.

Using the DocuSign web app

Using the API

Update the envelope object: set purgeState to documents_queued

See the docs

But my guess is that your account was charged when the envelope was sent. For more info on DocuSign's charges/costs, talk with your DocuSign salesperson.