How to create a case in a Salesforce using python

Question

please help, I am trying to create a case in Salesforce account using external live agent chat. Like email to case or whats app to case works how external the chat-bot works in Salesforce?

Answer 1

Use the standard REST API Endpoint URI

First done authentication

from simple_salesforce import Salesforce
sf = Salesforce(
username='user name of salesforce account', 
password='password', 
security_token='token')

URI : /services/data/v41.0/sobjects/Case

Operation : POST Body : JSON

Sample post parameter list

data ={
    "Subject" : "Radio is repaired",
    "Priority" : "high",
    "Description":"Radio has damaged because of handling."
}

x = sf.Case.create(data)

It create a case in Salesforce case object using REST API