Send email notification for inactive task or bugs----Azure Devops

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votes

How do you configure an Email Notification for an individual user in an organization for not responding in a timeframe?

Eg: An email notification gets sent if Initial Response was not met within say 6 hours of VSO being assigned.

In Azure DevOps project notification settings, it's possible to configure a notification based on the following actions taking place on a work item:

Work item notifications

Notification settings based on a timeout, or lack of response, are not apparent.

Is it possible to configure a notification based on a lack of activity for a work item?

1
azureazure-devops

1 Answers

0
votes

Currently there are below pre-defined notifications for work items in Azure Boards. enter image description here

See: Manage your personal notifications for details.

I am afraid that no such notifications are designed for your requirement. However, as a workaround, we can create a query to find those work items which are not changed from New for a period when they have been assigned to members, as below. enter image description here

Above query will query bugs and tasks which are assigned to members but still state in New state and they are created earlier than today across projects. See: Define a query for details.

And clicking "Email query" allows you to send this query result to specific members.

enter image description here