Pinnable Task Pane on Read & Compose Screens has issues

0
votes

I hope I can get some help on this. I have a Custom outlook addin

When the addin is pinned on both read and compose. One of the instances of the office-js app I'm running takes control of the taskpane and does not relinquish event handling for the keyboard or mouse.

The problem occurs when I have both the compose and read addins pinned.

  1. Both the Read and Compose version of the addin are pinned.
  2. Click on a read email and the addin loads up the email settings.
  3. Click fwd on the email. A new compose window displaces the read window and the addin updates its view to the compose version
  4. The compose version of the addin is frozen I cannot interact.
  5. click back to the read version and close the pinned addin.
  6. go back to the draft previously created and the addin now works.

It seems like they're fighting for control of the webview in the taskpane if both are pinned.

Is there a way to force the taskpane to reload to the active instance of the addin.

Hopefully, I explained it correctly.

1
office-jsoutlook-addin
Can you please share the platform on which you are seeing this issue? – Outlook Add-ins Team - MSFT
Windows 10 Pro Version 2004 19041.746 Feature Pack 120.2212.5510 Outlook Version 2101 Build 13628.20330 Thank you – Phil C
Sorry fogot to add I have implemented and ItemChanged Handler for both. It basically prints to the subject line to console.log – Phil C
Do you have the new Chromium-based Microsoft Edge installed? – Outlook Add-ins Team - MSFT
Yes I have the latest and greatest fully updated. Microsoft Edge is up to date. Version 88.0.705.74 (Official build) (64-bit) – Phil C

1 Answers

0
votes

Received this from the Outlook Addin Team

Got it. The version is for old Microsoft Edge. The change for addins to use the new Microsoft Edge has not been fully rolled out. It appears you are hitting the issue of add-in becoming non-responsive in old Microsoft Edge. It has been put on our backlog. We, unfortunately, have no timelines to share at this point –