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In a few words: how do existing organizations access an API connection integrated in an app?

Background info: the question comes when creating an app for say B2C companies to send envelopes/templates with their DocuSign subscription. Truly EVERYTHING was looked into - all documentation, the sandbox, pricing pages and happen to not find an answer.

It appears the only solution here is serving an existing client is under a separate "sub account" within their organization account. That would defeat the objectives and comes with real drawbacks in terms of usability.

That aside, APP creators would have to purchase and subscribe to an API plan for a connection and pay for credits they wouldn't use.

How is this handled? A spec issue or perhaps impossible?

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1 Answers

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did you look into becoming a partner? partners have reseller model, where you have your partner account, but then you sell DocuSign and have semi-management capabilities for the accounts you sell to. You don't have full access to them, but just what you need (you can't for example see their envelopes etc.)

https://www.docusign.com/company/terms-and-conditions/reseller