Why does Application Loader not find my icons (error code: ERROR ITMS-90023)?

Question

I would like to publish an ios app developed in Xamarin. In my last step to load the .ipa-file to the Appstore I get the well-known messages:

ERROR ITMS-90023: "Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 7.0.

ERROR ITMS-90023: "Missing required icon file. The bundle does not contain an app icon for iPad of exactly '167x167' pixels, in .png format for iOS versions supporting iPad Pro.

ERROR ITMS-90023: "Missing required icon file. The bundle does not contain an app icon for iPad of exactly '76x76' pixels, in .png format for iOS versions >= 7.0.

Many had the same problem and many spent days or weeks to solve this problem. I have read all the articles I could find on the subject and unfortunately their proposed solutions don’t work for me.

I have the latest version of VS (16.7.6), Xcode (12.0.1) and Xamarin (16.7.0). I use Transporter as Application Loader.

Settings:

All my icons set up by Media.xassets AppIcons in VS. All images have correct size. My original image names were Icon-76.png, Icon-152.png, Icon-167.png. VS makes new physical icons with new names and those match the json-file.

{
  "scale": "1x",
  "size": "76x76",
  "idiom": "ipad",
  "filename": "Icon-761.png"
},

{
  "scale": "2x",
  "size": "76x76",
  "idiom": "ipad",
  "filename": "Icon-1521.png"
},

{
  "scale": "2x",
  "size": "83.5x83.5",
  "idiom": "ipad",
  "filename": "Icon-1671.png"
},

Contents.json maps the icons well.
In bin\iPhone\Release the icons are there with a new name:

Icon names
.ipa-file contains everything as well
Info.plist has

<key>XSAppIconAssets</key>
    <string>Resources/Media.xcassets/AppIcons.appiconset</string> 
<key>CFBundleIconName</key>
    <string>AppIcons</string>

The Mac side reflects the Windows side correctly. All images, content.jpg, info.plist are in the Library/Caches/Xamarin/mtbs/builds/.ios//bin/iPhone/Release/..

I compile on pc side with the following settings:

PC side settings

(When I run the app in developer mode both in simulator and on device it works well.)

I have deleted all the placeholders, I deleted all icons from Resources\Media.xcassets\AppIcons.appiconset, I deleted the Contents.json "images":[], I deleted all the bin and obj. I deleted the mac side Library/Caches/Xamarin/mtbs/ Cleaned the project. Restarted computer.

Then I put back all the images carefully via assets i VS.

I repeated this procedure again to check.

I also tried to take bad image size to the placeholder but I got feedback that the image had wrong size.

Do you have any ideas what the problem could be and what to try next?

Hi, frist I want to be sure that what method did you use to generate the icon image? — Junior Jiang

Junior Jiang Junior Jiang · Accepted Answer · 2020-10-22T06:18:55

I found that there are some wrongs with filename.

Generally, the filename defined by Icon-scale*size.png, however your filename contains number 1 more is shown.

Therefore, you could modify the filename as follows:

{
  "scale": "1x",
  "size": "76x76",
  "idiom": "ipad",
  "filename": "Icon-76.png"
},
{
  "scale": "2x",
  "size": "76x76",
  "idiom": "ipad",
  "filename": "Icon-152.png"
},
{
  "scale": "2x",
  "size": "83.5x83.5",
  "idiom": "ipad",
  "filename": "Icon-167.png"
},

Note: Also can define the filename without -, such as Icon167.png.

Why does Application Loader not find my icons (error code: ERROR ITMS-90023)?

3 Answers