An error occurred while decrypting credentials (NetSuite)

Question

We would like to connect to the SFTP server but we can't connect and NetSuite is telling us that an error occurred while decrypting credentials. Here is a snippet from our code:

var connection = sftp.createConnection({
            username: 'XXXXXXXXX',
            passwordGuid: myPwdGuid, // references var myPwdGuid
            url: 'XXX.XXX.XXX.XXX',
            port : 22,
            hostKey: myHostKey // references var myHostKey
        });

And here is the error:

{"type":"error.SuiteScriptError","name":"AN_ERROR_OCCURRED_WHILE_DECRYPT_PASSWORDGUID", "message":"資格情報の復号中にエラーが発生しました。","stack":["createError(N/error)", "main(/SuiteScripts/xxxx/xxxx/upload/uploadCsvFile.js:100)"], "cause":{"type":"internal error","code":"AN_ERROR_OCCURRED_WHILE_DECRYPT_PASSWORDGUID", "details":"資格情報の復号中にエラーが発生しました。","userEvent":null,"stackTrace":["createError(N/error)", "main(/SuiteScripts/xxxx/xxxx/upload/uploadCsvFile.js:100)"],"notifyOff":false}, "id":"","notifyOff":false,"userFacing":false}

Anything that we missed from here? Thanks!

My workmate seems used a Suitelet for getting the guid for this. — Aeol Cross

bknights bknights · Accepted Answer · 2020-10-21T15:20:01

This may help. Did you create your password GUID with an add credentials field?

Normally a suitelet is created that is used only for 'vaulting' the password. The response is a Password GUID that is stored in code or in a script parameter.

code below is Typscript:

/**
 *@NApiVersion 2.x
 *@NScriptType Suitelet
 */


import * as runtime from 'N/runtime';
import * as ui from 'N/ui/serverWidget';


export function onRequest(context) {
    if (context.request.method === 'GET') {
        var me = runtime.getCurrentScript();
        var form = ui.createForm({
            title: 'SFTP Password'
        });

        form.addCredentialField({
            id : 'username',
            label : 'Pwd',
            restrictToDomains : <string>me.getParameter({name:'custscript_ksfp_vault_host'}),
            restrictToScriptIds : ['customscript_kotn_send_sftp'],
            restrictToCurrentUser : false
        });
        form.addSubmitButton({
            label: 'Submit Button'
        });

        context.response.writePage(form);
    } else {
        var textField = context.request.parameters.username;
        context.response.write('Store this GUID in the password parameter: ' + textField);
    }
}

An error occurred while decrypting credentials (NetSuite)

1 Answers