Is there a way to find all work items, through an HTTP request, where the value of a custom field is equal to a given value?
I have a PowerAutomate flow that creates tickets when a new email is received in a specific email account. The issue that whenever someone replies to the thread that creates duplicate tickets. My idea to solve it was to create a new field called Email ID, set it during the creation of the ticket and then, at the beginning of the flow, check if there's a work item already with the same conversation ID.
I just couldn't find any action that allowed me to search for the work item in that way, except for maybe the HTTP Request.