Google Analytics Social Interactions via. gtag.js

Question

Google Analytics documentation seems light on this topic, but historically businesses have been able to track social sharing interactions on their websites - 'Social Plugins' - via. both ga.js and analytics.js. See here: https://support.google.com/analytics/answer/1316556?hl=en

For use case example, as a business, an analyst would like to understand how often website content is shared onto social networks by website visitors.

The problem I'm having is, I can't easily find what the gtag.js equivalent is of this functionality. The closest I can find is to send a gtag event called 'share' - but not sure if this will populate the Social Report under Acquisition in Google Analytics.

Could anyone please advise how to track Social Interactions via. gtag.js for Google Analytics?

//ga.js
_gaq.push(['_trackSocial', network, socialAction, opt_target, opt_pagePath]);
> https://developers.google.com/analytics/devguides/collection/gajs/gaTrackingSocial

//analytics.js
ga('send', 'social', [socialNetwork], [socialAction], [socialTarget], [fieldsObject]);
> https://developers.google.com/analytics/devguides/collection/analyticsjs/social-interactions

Note: I found this website which website - https://www.balkanweb.com/peshq-te-barabarte-pavaresisht-nga-madhesia/ - which does seem to use gtag event 'share' function but I am just not sure if it populates the Social reports in GA as I can't see any documentation to support that.

gtag('event','share',{method:'twitter',event_action:'tweet',content_id:targetUrl})

Michele Pisani Michele Pisani · Accepted Answer · 2020-08-11T22:07:30

I made a test and I confirm that the share event mentioned does not end up in the social report but in the event report.

Since the gtag.js documentation does not mention social hits (the parameter can only be: CONFIG, SET or EVENT) I believe there is currently no way to send that type of interactions from the website with gtag.

Google Analytics Social Interactions via. gtag.js

1 Answers