0
votes

Had this error while installing Oracle DB 12.1.0.2 Enterprise (64-bit) on a VM with Windows Server 2016 (64 bit OS) with all the Hard/Software requirements. The installer file was unzipped in the same parent folder but I changed the folder name to: Oracle Database 12c Release 1 64 Enterprise (12.1.0.2.0).

Error while executing   
"C:/app/oracle/product/12.1.0/dbhome_1/rdbms/admin/dbmssml.sql". Refer to 
"C:/app/oracle/cfgtoollogs/dbca/orcl/dbmssml0.log" for more details. Error in 
Process: C:/app/oracle/product/12.1.0/dbhome_1/perl/bin/perl.exe

The dbmssml0.log file is empty. Then the installer threw a:

[INS-20802] Oracle Database Configuration Assistant failed.

Cause - The plug-in failed in its perform method
Action - Refer to the logs or contact Oracle Support Services.
Log File Location C:\Program Files\Oracle\Inventory\logs\installActions2020-08-03_03-57-18PM.log

Here is the installation log.

I'm a new Oracle user and I'm not sure how to read the log or locate the error, please let me know if need any additional details. Thanks in advance.

Regards, Heber

1

1 Answers

0
votes

Oracle 12.1 is not certified on Windows 2016, per the Database Installation Guide. But Oracle 12.2 is supported on Windows 2016.

There's a big difference between 12.1 and 12.2. Make sure you're always looking at the right version of the documentation.