I'm building a web app that uses Twilio Programmable Video to connect users. Works great on all my computers and browsers! When I tested it with 12 people this morning I got a 40% success rate. "I couldn't see any video" was the most common response. Browser permissions, browser versions... who knows why.
Does Twilio have a recommended flow for allowing users to test the video features? Perhaps a test room with an always-on video stream. I could test getUserMedia myself, but I'd prefer some sort of end-to-end test that ensures when a user is ready to connect to a real person, everything is good to go.
Zoom has this feature in their app. I realize it's not a fair comparison, but this feature has reduced the time spent dealing with "video's not working!" tech issues at the start of a meeting.
