We have PDF forms. Business user fills data in the form and click on submit button which opens a new email window of Outlook with predefined email IDs and the form data attached as XFDF. Later user clicks on a button in outlook ribbon which calls the macros to sign, encrypt, send and then archive the message. It had worked successfully for 3 years.
The outlook ribbon button stopped calling Macro in November-2019. The ribbon button works perfectly if we open Outlook new email window directly from Outlook but was not working when opened from Adobe PDF forms. After alot of investigation, we have found that the Outlook new email window has been opening in Safe mode when Adobe PDF form invokes it, so the Outlook macros are not callable (new email window opens in safe mode even though outlook is in normal mode).
The forms use below code to submit PDF form data as XFDF to Outlook:
this.submitForm({cURL: cEmailURL, bAnnotations: true, aFields: aSubmitFields,cSubmitAs:"XFDF", cCharSet:"utf-8"}
Please help us to fix it.
