I'm working on an integration between Salesforce and Netsuite.
The company I work for uses 'versions' of products, for example Custom Laptop v1.0, Custom Laptop v2.0.
From what we've seen, Netsuite doesn't really like to group these products at all - they're all just individual products with no relevance to each other.
This makes it difficult when placing orders via Salesforce as the salesperson and customer isn't bothered about what version of the product they're buying, we just want the process to be -
- Order placed for Custom Laptop in Salesforce
- Order goes to Netsuite
- Warehouse team picks product and decides which version to pick, which stock pool it comes from
- Order is fulfilled
Is there anything in Netsuite that would allow a 'grouping' of products? I looked at product kits but this seems more manufacturing based.