ERROR NServiceBus.Transports.Msmq.MsmqDequeueStrategy - Error in receiving messages

0
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Event Viewer on my workstation have the following error log:

ERROR NServiceBus.Transports.Msmq.MsmqDequeueStrategy [(null)] - Error in receiving messages. System.Transactions.TransactionAbortedException: The transaction has aborted. ---> System.Transactions.TransactionManagerCommunicationException: Communication with the underlying transaction manager has failed. ---> System.Runtime.InteropServices.COMException: The Transaction Manager is not available. (Exception from HRESULT: 0x8004D01B) at System.Transactions.Oletx.IDtcProxyShimFactory.ConnectToProxy(String nodeName, Guid resourceManagerIdentifier, IntPtr managedIdentifier, Boolean& nodeNameMatches, UInt32& whereaboutsSize, CoTaskMemHandle& whereaboutsBuffer, IResourceManagerShim& resourceManagerShim) at System.Transactions.Oletx.DtcTransactionManager.Initialize() --- End of inner exception stack trace --- at System.Transactions.Oletx.OletxTransactionManager.ProxyException(COMException comException) at System.Transactions.Oletx.DtcTransactionManager.Initialize() at System.Transactions.Oletx.DtcTransactionManager.get_ProxyShimFactory() at System.Transactions.Oletx.OletxTransactionManager.CreateTransaction(TransactionOptions properties) at System.Transactions.TransactionStatePromoted.EnterState(InternalTransaction tx) --- End of inner exception stack trace --- at System.Transactions.TransactionStateAborted.CheckForFinishedTransaction(InternalTransaction tx) at System.Transactions.Transaction.Promote() at System.Transactions.TransactionInterop.ConvertToOletxTransaction(Transaction transaction) at System.Transactions.TransactionInterop.GetDtcTransaction(Transaction transaction) at System.Messaging.MessageQueue.StaleSafeReceiveMessage(UInt32 timeout, Int32 action, MQPROPS properties, NativeOverlapped* overlapped, ReceiveCallback receiveCallback, CursorHandle cursorHandle, IntPtr transaction) at System.Messaging.MessageQueue.ReceiveCurrent(TimeSpan timeout, Int32 action, CursorHandle cursor, MessagePropertyFilter filter, MessageQueueTransaction internalTransaction, MessageQueueTransactionType transactionType) at System.Messaging.MessageQueue.Receive(TimeSpan timeout, MessageQueueTransactionType transactionType) at NServiceBus.Transports.Msmq.MsmqDequeueStrategy.TryReceiveMessage(Func`1 receive, Message& message) in C:\BuildAgent\work\3206e2123f54fce4\src\NServiceBus.Core\Transports\Msmq\MsmqDequeueStrategy.cs:line 332

Facts:

Can anyone recommend a direction on how to check/troubleshoot the cause of the issue?

1
c#nservicebusmsmqmsdtc
The DTC is needed because both MSMQ and some other service are participating in the transaction. What other service is involved? SQL Server? Did you verify that you can run a DTC transaction between the two machines in question, with the DTC ping tool? – gnud
From my experience, this has always been a firewall issue. Make sure DTC ping is working in both directions between the involved servers, before you try to actually do something with NServiceBus or MSMQ. – gnud
@gnud It also involved SQL Server as we processed message in the queue and stored to the database. How can I verify that MSMQ and SQLServer were interacting/participating in a DTC Transaction? DTC has been allowed for (Domain, Private, and Public for the sake of test) but still the same. – Cristian Mayo
As I said - ignore NServiceBus, MSMQ and SQL Server until you can run DTC ping between the servers successfully. DTC ping is a small utility that lets you debug DTC connection issues. support.microsoft.com/en-us/help/918331/… – gnud

1 Answers

0
votes

After long ardous hours, the issue I encountered boils down to permission issue. The services involved in DTC which uses credentials of LocalSystem do not have enough permission and blocked by company-imposed policy implemented on the server.

Unfortunately, I only managed to find an alternative or workaround by using account that have enough permissions to operate and manage the services involved (including custom services).

@gnud - Thanks a lot for your inputs giving me a direction for investigation and that help me continue move forward on my investigation. I appreciate the help. Thanks.