I'm trying to count the cells based on some criteria as shown in the image but it's returning 0 value.
Formula: =COUNTIFS(All_PRs!R:R,S189,All_PRs!I:I,"2",All_PRs!J:J,{"O","IC"})
SUMPRODUCT()
SUM
It's returning a range, just SUM() it and you should be good.
=SUM(COUNTIFS(All_PRs!R:R,S189,All_PRs!I:I,"2",All_PRs!J:J,{"O","IC"}))
SUMPRODUCT()
– Scott CranerSUM
will do - no need for SP. – Rory