Can't find USB to RS232 device on Windows IOT / Raspberry Pi

Question

I have a USB to Serial cable that plugs into a custom built electronics board.

I'm trying to write a UWP app that will 'talk' with it. I have a Raspberry Pi 3, Windows IOT.

I have the capability set:

<Capabilities>
  <DeviceCapability Name="serialcommunication">
    <Device Id="any">
      <Function Type="name:serialPort" />
    </Device>
  </DeviceCapability>
</Capabilities>

I run this code on my local machine and on the remote machine (Pi):

string AQS = SerialDevice.GetDeviceSelectorFromUsbVidPid(0x067B, 0x2303);

DeviceInformationCollection currentDevices = await DeviceInformation.FindAllAsync(AQS); 

var devicesFound = currentDevices.Count;

On the Local Machine (x86) it says I have 1 device, connects and chats fine..

On the Remote Machine it says there is 0

I've tried booting the Pi with the device plugged in, plugging while booted - What am I missing here?

Edit

I ran a devcon stack * in the console and found my device:

USB\VID_067B&PID_2303\5&3753427A&0&3
    Name: USB-Serial Controller
    Device is not set up
    Controlling service:
        (none)

and devcon status:

USB\VID_067B&PID_2303\5&3753427A&0&3
    Name: USB-Serial Controller
    The device has the following problem: 28
    Problem status: 0xC0000490

Does this mean I need a driver?

There is a little info about troubleshooting USB serial ports here : social.msdn.microsoft.com/Forums/en-US/… — PaulF
@PaulF Thanks for the comment - I've edited my question - does this mean I need a driver or the hardware is simply not compatible? — Smithy
"does this mean I need a driver" - maybe "the hardware is simply not compatible" - maybe - Code 28: docs.microsoft.com/en-us/windows-hardware/drivers/install/… - I don't think all USB UART chipsets are supported on Win IOT. — PaulF
@PaulF this is proving more difficult than first thought! - I'm trying to find either a generic driver or compatible hardware now :/ — Smithy

Michael Xu - MSFT Michael Xu - MSFT · Accepted Answer · 2020-01-30T01:18:18

Please refer to the Hardware compatibility list, it lists the verified deives which is compatible with Windows IoT Core. It is recommended to use the device in the list.

Can't find USB to RS232 device on Windows IOT / Raspberry Pi

1 Answers