First of all, GE865-QUAD is an old device, so I recommend that you at least update it to the latest FW version. You can query current FW version of any GSM modem by issuing AT+CGMR
AT command.
Edit: since you have a really old version (10.00.144
is dated 2009/2010!) I STRONGLY recommend updating it, since many bugs could have been fixed since then. You will be able to get last version from Telit site, and to flash it via UART.
Errors explanation
You seem to obtain error 314 preceeded, sometimes by error 310.
+CMEE Error: 314
means SIM busy, as correctly stated by your question subject
+CMEE Error: 310
means SIM not inserted
Possible solutions
- First of all, make sure that the SIM is correctly inserted. It has to be pushed all its way in. I suppose you correctly inserted it, but a check has to be done.
- Then, since you state that
I try with 2 sim cards and got same result.
I suggest you to check the contacts of the SIM holder (because it is unlikely that both your SIMs have bad electric contacts). In fact the SIM busy status, usually reached when a SIM is actually read (e.g. full phonebook) could also mean that some unconsistent action happened (also SIM failure massage can be shown in those cases).
- Make sure you wait enough for SIM ready. In fact, even if SIM initialization usually takes less than a second, in some old SIM models might happen that a longer time is needed.
Telit provides a command to query SIM status: AT#QSS. As descripted by the AT guide, it enables an unsolicited message for any SIM status change. But it also allows allows, through its read command to query the status asynchronously:
AT#QSS?
Read command reports whether the unsolicited indication #QSS is currently enabled or not, along with the SIM status, in the format:
#QSS: mode,status
mode - the verbosity level of #QSS
URC, set with AT#QSS=mode
. Default value is 0; 2 enables the maximum verbosity level.
status - current SIM status
0 - SIM NOT INSERTED
1 - SIM INSERTED
2 - SIM INSERTED and PIN UNLOCKED (Note: available only if mode=2!)
3 - SIM INSERTED and READY (SMS and Phonebook access are possible) (Note: available only if mode=2!)
So you have to wait until status 3 is reached. I suggest issuing read command every 1/2 seconds until the desired status is reached. Issuing commands that involve the SIM storage before that status is reached will lead to SIM Busy error.
Very important: since status=3 will be shown only with mode=2, issue the following concatenated AT command in order to discover if the SIM INSERTED and READY status has been actually received without enabling URCs:
AT#QSS=2;#QSS?;#QSS=0
In this way, mode=2 is set just before the read command so that the full status list is supported. Then mode is restored to value 0, avoiding URCs to appear.
- Make sure that the PIN has been inserted!
The SIM could be locked with the PIN code. Verify it by querying AT+CPIN?
. If the response is +CPIN: SIM Ready
you are fine. Otherwise, If the response is +CPIN: SIM PIN
, you have to insert the PIN code by issuing
AT+CPIN=<PIN>